Privacy Policy
Last updated: March 9, 2026
1. Introduction
OraclBet ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our prediction market platform at oraclbet.com. Please read this policy carefully. By using OraclBet, you consent to the data practices described in this policy.
2. Information We Collect
Account Information: When you register for an account, we collect your email address, username, and password (stored in hashed form). If you complete KYC verification, we also collect your full legal name, date of birth, residential address, and government-issued identification documents.
Trading Data: We record all trading activity on the platform, including market positions, trade history, order amounts, timestamps, and profit/loss records. This data is necessary for platform operation, regulatory compliance, and dispute resolution.
Wallet Information: We collect blockchain wallet addresses used for deposits and withdrawals, transaction hashes, and deposit/withdrawal amounts. For users with custodial wallets, we store the associated deposit address.
Technical Data: We automatically collect your IP address, browser type and version, operating system, device information, referring URLs, pages viewed, time spent on pages, and other diagnostic data.
Communication Data: If you contact us via email or support channels, we retain the content of your communications along with your contact information.
3. How We Use Your Data
We use the information we collect for the following purposes:
- To create, maintain, and secure your account.
- To process deposits, withdrawals, and trades on the platform.
- To verify your identity and comply with KYC/AML regulations.
- To detect and prevent fraud, market manipulation, and other prohibited activities.
- To communicate with you about your account, transactions, and platform updates.
- To improve and optimize the platform, including analyzing usage patterns and performance.
- To comply with legal obligations, enforce our terms, and respond to lawful requests from authorities.
- To generate aggregated, anonymized analytics that cannot identify individual users.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on OraclBet. For detailed information about the cookies we use and how to manage them, please refer to our Cookie Policy.
Essential cookies are required for the platform to function properly, including session management and authentication. You may disable non-essential cookies through your browser settings, though this may affect certain features.
5. Third-Party Services
We integrate with the following third-party services, each of which has its own privacy policy:
- Stripe: We use Stripe for payment processing. Stripe may collect payment information and is governed by the Stripe Privacy Policy.
- CoinGecko: We use the CoinGecko API to display cryptocurrency market data and pricing information. CoinGecko may collect usage data in accordance with their privacy policy.
- WalletConnect: We use WalletConnect to enable external wallet connections. When you connect a wallet, WalletConnect may process your wallet address and connection metadata. See the WalletConnect Privacy Policy.
We do not sell your personal information to third parties. We may share data with service providers who assist in operating the platform, subject to confidentiality obligations.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. Specifically:
- Account data: Retained for the lifetime of your account and for 5 years after account closure for regulatory compliance.
- Trading data: Retained for a minimum of 7 years to comply with financial record-keeping requirements.
- KYC documents: Retained for 5 years after the end of the business relationship, as required by anti-money laundering regulations.
- Technical logs: Retained for up to 12 months for security and debugging purposes.
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Right of Access: You may request a copy of the personal data we hold about you.
- Right to Rectification: You may request correction of inaccurate or incomplete personal data.
- Right to Deletion: You may request deletion of your personal data, subject to legal retention requirements. Note that we may be required to retain certain data for regulatory compliance.
- Right to Data Portability: You may request an export of your personal data in a structured, commonly used, machine-readable format (JSON or CSV).
- Right to Restrict Processing: You may request that we limit how we use your data in certain circumstances.
- Right to Object: You may object to certain types of processing, including direct marketing.
To exercise any of these rights, please contact us at legal@oraclbet.com. We will respond to your request within 30 days.
8. Security Measures
We implement robust technical and organizational security measures to protect your personal information, including:
- Encryption of data in transit (TLS/SSL) and at rest.
- Secure password hashing using industry-standard algorithms (bcrypt).
- Regular security audits and vulnerability assessments.
- Access controls and role-based permissions for internal systems.
- Server-side rate limiting and DDoS protection.
- Secure handling and storage of KYC documentation.
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but will promptly notify affected users in the event of a data breach.
9. Children's Privacy
OraclBet is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a person under 18, we will take immediate steps to delete that information and terminate the associated account. If you believe a minor has provided us with personal information, please contact us at legal@oraclbet.com.
10. International Data Transfers
Your information may be transferred to, and maintained on, servers located outside of your country of residence. By using OraclBet, you consent to the transfer of your information to jurisdictions that may have different data protection laws than your own. We ensure that appropriate safeguards are in place for any international data transfers.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated "Last updated" date and, where appropriate, by sending you an email notification. We encourage you to review this page periodically to stay informed about how we protect your data.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: legal@oraclbet.com
Website: oraclbet.com